Account Support Associate

Primary Responsibilities

  • Information Retrieval duties (receiving and sorting all new billing documents – paper and/or electronic)
  • Information Coordination duties (keeping detailed logs and being accountable for batches from creation to completion, preparing healthcare claims and other documents for mailing, General scanning and faxing)
  • Administration duties (adhering to all relevant protocols and company policies and procedures, interdepartmental communications)
  • Professional Development duties (staying current with all relevant knowledge understanding and skills required for the job, attending skill building workshops, doing own performance review)


Skills / Qualifications

  • Must be an effective and disciplined self-manager
  • The ability to manage an assigned workload that changes daily
  • Proven competent communication skills
  • A willingness to work in a confidential environment
  • Strong interpersonal relationship building skills
  • An organized work ethic that includes paying attention to detail
  • Proven ability to prioritize work with changing deadlines
  • Proven ability to work with other team members out of relationships based on mutual trust and respect as well as being versatile as needed
  • Demonstrated ability to understand and implement verbal and written direction as directed
  • Intermediate level Microsoft Word, Excel and Outlook skills
  • Working knowledge of Microsoft Windows 7 or higher
  • Required manual dexterity for using a calculator, computer keyboard and capturing information in writing
  • Must have a valid driver’s license



  • High School Diploma / GED or Equivalent
  • Knowledge and working experience with EHR systems is a plus


Fellow Health Partners is an Equal Opportunity Employer. If you are looking for a challenging and exciting position in a growing industry we invite you to apply.