Award Highlights Company’s Commitment to Clients While Showcasing Ongoing Training at Fellow Health Partners’ Knowledge College™
Great River, NY – September 8, 2020 — Fellow Health Partners, a growing New York based success story, was recognized again this year as a top “Most Trustworthy Company” by Silicon Review Magazine.
CEO Michael N. Brown said, “We are proud of this award, especially during such an uncertain and potentially untrustworthy time, with factors such as Covid-19, instability at some hospitals and practices, patient fear, and providors recovering from a finanacial battering earlier in the year.
Trust has never been more important, which is why it’s so gratifying to see the results of all the work we’ve done over the years to earn the trust of our clients. We’ve also worked hard to develop the tools to increase trust among our team, which has provided the added benefit of building more trust with payors such as insurance companies and with patients as well.”
Fellow Health Partners is unique among Medical Billing companies because it formally trains every member of its staff in “people skills”, from receptionist to billers, coders, and even senior excutives. This training is consistently reinforced on an ongoing basis with refresher courses and workshops.
All training is conducted as part of the curriculum at the company’s Knowledge College™, a world class in-house facilty committed to developing, growing and enhancing skills necessary to serve all its customers at the highest level. These skills range from “technical” – such as coding – to “people” – such as enhanced self-management and building trust.
Philippe Denichaud, head of Human Capital Development, said, “This award is a terrific testament to the commitment of every member of our team to building trust with clients, patients, and payors.
At the Knowledge College™, we teach every member of our team how we all build trust, avoid breaking trust, and rebuild it, when relevant. Even though almost everyone in the world has developed the skills to build trust over their lives, it is usually done ‘unconsciously’, which means that the process has never been formally examined. We break it out into the skills and behaviors involved in trust, so that our staff can deal with trust ‘consciously’.”
ABOUT FELLOW HEALTH PARTNERS
Fellow Health Partners Inc. is a leading-edge medical business solutions company that helps healthcare professionals and institutions to improve their bottom line by applying innovative methods of streamlining the medical billing process. Supported by an active advisory board of leading doctors, Fellow Health Partners acts as an extension to any medical practice or facility by providing billing expertise, office and workflow solutions, customer service assistance, and administrative support.