We were lucky to get involved with Fellow Health Partners at just the right time. Our group was struggling with the big operational lift that came with trying to do our own billing while scaling and setting up a new entity. It was very challenging and we recognized we needed help. Fellow Health Partners has been a shining star of professionalism, competence and commitment to get us through the pain we were in. We are looking forward to even greater things with them in the future.
I’m pleased to say that Fellow Health Partners did everything they said they would and more. They built a seamless transition from our old billing platform to the customized platform they created just for us. It operated without a glitch from day one and we didn’t lose any time or revenue. In fact, as soon as the new system started operating, we started gaining more revenue and we had a lot more control over our business due to their transparent, helpful, real-time SAVI reporting system. Fellow Health Partners have far exceeded our lofty expectations.
I know this is random but, I wanted to reach out to thank you for having Helen as my account contact. I am usually paired with good people but Helen!!! Her excellent service and the constant “can do” approach to assisting me at all times, her response time is amazing and is always willing to speak to my patient s and go above and beyond. Not to mention quality of her work, and the consistently pleasant and positive attitude is second to none. Those qualities make it an absolute pleasure to work with her. It's nice to know that FHP is a source we can always count on.
I really like the ease and convenience of being able to review my clinical and financial information in real time. It provides boundless amounts of transparency. Unlike my old billing company, Fellow Health Partners also gets my bills out same day, real time! This has helped speed up my cash flow dramatically while improving my bottom line by close to 25% after just 2 months!
Since we started working with Fellow Health Partners, our billing and collections process went from being a source of constant worry to beating forecasts. With the help of their terrific team, a weight has been lifted off of our shoulders, and we can finally focus on what matters most, our patients.
When Fellow Health Partners started working with our practice, they conducted a coding review that uncovered thousands of dollars in unclaimed revenue from one simple, ongoing error that we weren’t aware of. They showed us how to fix it and then filed to recoup monies owed to the practice. I’m also a big fan of their client portal which lets me track A/R, patient visits and so much more, all in real time.
Fellow Health Partners takes care of everything behind the scenes in billing. They are open, easy to work with, generous with their time, and always available. They have always optimized our billing and I really can’t imagine doing it without them anymore.
I really like the personal attention from Fellow Health Partners. When it comes to billing, customer service and communication, it feels like their staff is a seamless extension of my practice, which is amazing. I am really happy with this level of service.
I was surprised and impressed with their transparent SAVI reporting system. It gave me real-time insights into my practice, helping me improve A/R and cash flow. Most important, their customer service is great, much better than what I had before.
Our total reimbursements more than doubled with their help.
My client account manager at Fellow Health Partners is simply outstanding. She is easily accessible, has negotiated higher fee schedules for us, and has a comprehensive knowledge of the industry.
Fellow Health Partners has helped me optimize my practice by providing me with clarity and understanding. Their highly responsive customer service is simply amazing.