Leadership

Michael Brown
CEO

“Our Leadership team is focused on serving our clients at the highest level of excellence.

To do this, we continually grow our Talent, evolve our Technology, and provide comprehensive Training in technical and people skills for all our employees.

Our Executives also provide customized business advice to help our clients grow and manage their practice or facility.”

Sue Emptage, CPC
Client Relations Lead
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Ali Raza
Senior Systems Architect
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Emma O’Reilly, CPC
Anesthesia Director
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Alexandra Stephens, CPC
Surgical Director
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Jack Emptage
Operations
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Philippe Denichaud
Human Capital Development
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John Parikhal
Strategy & Branding
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Fran Sharkey
Marketing
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Amy Furey
Client Relations
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Jennifer Church, CPC and CPC-I
Compliance
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Patricia Sullivan
Facilities and Administration
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Steven J Landgraber
Controller
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Management

Maritza Cintron, CPC
Billing Operations
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Kimberly Darling, CPC
Billing Operations
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Erica Hammer
Billing Operations
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Jillian Martens, CPC
Billing Operations
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Cyrissa Phillips
Practice Analytics
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Claire Rocker
Billing Operations
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our board of directors

Dr. Phillip Schrank
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Dirk Gorman
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Abby Pendleton, Esq.
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Michael Brown
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Philippe Denichaud
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Dr. Phillip Schrank

A renowned Orthopedic surgeon specializing in the treatment of shoulder and sports medicine injuries, Dr. Schrank has performed over 2000 shoulder surgeries in which he routinely applies state of the art surgical and rehabilitative techniques returning patients back to work, sports, and life as quickly as possible. His extensive experience includes working with the Los Angeles Lakers, Los Angeles Dodgers, Los Angeles Kings, Anaheim Angels, and the USC Trojan football team while serving his fellowship at the Kerlan-Jobe Orthopedic Clinic in Los Angeles. He also served as President of the Medical Staff and Chairman of the Medical Board at St. Charles Hospital from 2010-2012 and was a co-founder of St. Charles Hospital’s ThinkSMART!™ Concussion Management Program.

Dirk Gorman

Mr. Gorman spent over 15 years building and driving Empire Surgical, one of the most influential orthopedic medical device sales companies in the nation. His organization’s unparalleled success was due to its intimate partnerships with the most prominent orthopedic surgeons, institutions, and offices in the Tri-state area. In addition to his success in multiple industries, he has funded, launched, and led start-up companies to successful sale, turned fledgling organizations back to sustainable growth, and stewarded mature entities to remain consistent. Currently, Mr. Gorman is the President of Trade Supply Group, a boutique private equity group that specializes in acquiring and managing building supply companies – lumber, hardware and bath, construction, and distribution. Presently, the growing portfolio oversees $200mm, 7 different companies, and over 300 employees.

Abby Pendleton, Esq.

Abby Pendleton is a founding shareholder of The Health Law Partners, P.C. The firm represents entities in the health care space including but not limited to, health systems, physician groups, billing and management organizations, hospices, pharmacies, labs and other healthcare providers and suppliers with respect to their healthcare legal needs.

Ms. Pendleton has been practicing healthcare law since 1996, and she co-leads the firm’s Medicare, Medicaid and Third Party Payor Audit Appeals practice group and the Compliance group. She regularly provides counsel to healthcare providers and organizations in a number of areas, including, but not limited to: compliance, reimbursement matters, Medicare, Medicaid and other payor audits, HIPAA Privacy and Security, contracting, and physician staff privilege and licensure matters. She also specializes in legal issues impacting billing and management companies, anesthesia and pain management providers, hospice providers and mental health agencies.

Michael Brown
CEO

Michael’s goal is to continually earn the right to help make business easier and more profitable for doctors and medical professionals by sharing the value of modern, efficient, medical billing. His focus is on innovation and customer service, providing personalized Medical Business Solutions to doctors and hospitals that want to save money and improve the bottom line.

He comes to Fellow Health Partners with more than 15 years of business consulting experience at companies such as Price Waterhouse Coopers and Loughlin Management Partners + Co, where he was a Director. His operational working experience includes retail, manufacturing and healthcare companies that generate annual revenues of between $50 million and $2 billion+.

Michael holds a BA in Accounting and an MBA with a specialization in Accounting, Finance and Taxation.

Sue Emptage, CPC
Client Relations Lead

Sue has been servicing large hospitals since she began her career in medical billing over 30 years ago.

Sue’s medical billing career began with a large anesthesia group in New York City which is still an important client today. In 2001, Sue was designated as a Certified Professional Coder by the American Association of Professional Coders.

Today Sue oversees a team of over 100 professionals servicing over $400mm in charges.

Much of her time is dedicated to training our clients and their staffs about how to increase their productivity and revenue through proper documentation and coding strategies.

Ali Raza
Senior Systems Architect

Ali is the Chief Systems Architect for Fellow Health Partners, a rapidly growing New York-based Medical Solutions company. In this role, he is responsible for three critical aspects of the company’s operations: Managing the Fellow Health Partners’ technology development team who work together to design Fellow Health Partners’ proprietary software; Managing the implementation and integration of all necessary software and hardware to optimize the client experience; and Supporting and updating all necessary technology for clients and Fellow Health Partners.

Ali holds a BA in Computer Science as well as extensive qualifications in a wide range of Medical Billing software including, among others – SequelMed, NextGen, Allscripts, drchrono and eCW – allowing Fellow Health Partners to seamlessly integrate its software with almost any system that a practice or facility might currently use.

Emma O’Reilly, CPC
Anesthesia Director

Emma has been working in medical billing since 2006, working her way through almost every function in a medical billing company from payment and charge posting to coding compliance.

An expert in multiple billing systems ranging from Epic and eClinical to All Meds and SequelMed, she currently leads the Onboarding team at Fellow Health Partners.

She is both a CPC (Certified Professional Coder) and an AN-CPC (Certified Professional Coder with specialty in Anesthetics).

With a strong focus on customer service, she describes her role as “acting as an extension of the medical office, working to bring streamlining and efficiencies to billing processes while being highly responsive to any client request.”

Alexandra Stephens, CPC
Surgical Director

Alexandra joined Fellow Health Partners with 10 years of experience in medical billing and denial management for large hospital groups. Her goal is to help clients maximize reimbursements from insurance companies. She uses data produced by medical coders and her years of experience to achieve this. Her knowledge and experience in the industry has increased monthly revenue for every account she has been privileged to work with.

Her experience includes executing all operational aspects of medical billing and accounts receivables, employee training and client relations, benchmarking key performance indicators, and complying with all relevant government regulations.

Alexandra has a Medical Assistant degree.

Jack Emptage
Operations

Jack is responsible for the day to day operations at Fellow Health Partners (FHP).

The key to long term success of our clients and FHP is that we are compliant in every aspect of our business. We have an active compliance plan that is overseen by Jack and our compliance officer, who works in conjunction with our healthcare attorneys.

Prior to joining FHP Jack owned and operated Billing Services Inc. (BSI) for over 25 years. BSI and now FHP, service clients at the Hospital for Special Surgery, the #1 Orthopedic hospital for the past 10 years.

Philippe Denichaud
Human Capital Development

Philippe Denichaud is the lead on developing human capital at Fellow Health Partners. For over 35 years, he has helped grow businesses valued all the way from $1 million to over $1 billion, impacting organizations from the President and CEO down to people on the shop floor. A key to his success is a rigorous focus on using adult learning theory and causal-based training to help the learning “stick”, a critical component for Fellow Health Partners as it rapidly scales. His educational background is Commerce, Finance and Industrial Psychology.

John Parikhal
Strategy & Branding

John Parikhal is a key component in the Marketing, Branding, and Sales at Fellow Health Partners. Prior to joining Breakthrough Management, he helped clients collectively gain over $2 billion in value by effectively using advanced market research, marketing, creative content, and strategy. He holds a BA in Economics and Business, an MA in Media and English and focused his PhD studies on how language and form shape perception.

Fran Sharkey
Marketing

Fran’s determined to spread the word about Fellow Health Partners so that more doctors, practice managers and hospitals are aware of what makes the company “meaningfully different”.

As an experienced marketing executive who also runs her own agency, Fran is responsible for the company’s overall marketing and branding initiatives in all media spaces. She ensures that Fellow Health Partners’ message is distributed across channels and to targeted audiences in order to meet sales objectives. When asked about what makes Fellow Health Partners “different”, she starts with empathy – the way that everyone in the company puts themselves in their customer’s shoes first, so they can do a better job of understanding the customer’s world. As a result, Fellow Health Partners focuses on personalization, customer service, and rigorous training for staff and management with the goal of making things easier and less stressful for the customers. Fran says that empathy led them to the company’s motto, “Medicine is complicated. Billing shouldn’t be.”

Fran holds a BS in Marketing and Management.

Amy Furey
Client Relations

Amy’s focus is to help ensure that our clients are supported and served at the highest level of professionalism while providing personalized Medical Business Solutions to doctors and hospitals that want to save money and improve the bottom line.

She describes her role as “acting as a resource for medical practices and providers, working to enhance billing processes while being highly responsive to any client request.”

In order to maximize Fellow Health Partners’ customer service and to leverage efficient internal and external communication, Amy is also focused on working with the team to continually enhance their strong “people skills.”

Jennifer Church, CPC and CPC-I
Compliance

Jennifer is the Lead Coder and Head of Compliance at Fellow Health Partners, both vital roles in medical billing. Coding directly affects revenue for both providers and physicians, depending on how they “code” their services. With over 144,000 billing codes now in use, her experience and focus are invaluable in helping to ensure that doctors are paid everything they’ve earned for their work. Compliance focuses on making sure that everyone – from our employees to the doctors, facilities, and administrators that we serve – comply with all mandated rules and regulations regarding billing, privacy, and processes.

She currently oversees a growing team of Fellow Health Partners’ coders and continues to help educate doctors about how to most effectively apply current coding procedures. To stay at the peak of her skills, she continues to receive ongoing training at Fellow Health Partners’ “Knowledge College”.

Jennifer’s extensive experience in coding is supported by her Certifications which include both Professional Coding Instructor (CPC-I) and Radiation Oncology Certified Coder. She is also a member of AAPC (The American Association of Professional Coders).

Patricia Sullivan
Facilities and Administration

Patricia is the Executive Assistant at Fellow Health Partners, a critical support role to the smooth functioning of the Leadership team.

Reporting to CEO, Michael N. Brown, she brings decades of C-level experience grounded in fields as diverse as Investment Banking, Environmental Engineering, and Corporate Philanthropy.

Acting as a liaison between executives, her role contributes significantly to the efficiency and effectives of a busy, growing office. In addition to executive assistance, it includes data, financial, administrative, and professional development responsibilities. And, like everyone at Fellow Health Partners, she continues to receive ongoing training at Fellow Health Partners’ “Knowledge College” in order to stay at the peak of her skills.

Steven J Landgraber
Controller

Drawing on more than 40 years’ experience as a financial executive, Steve helps guide financials for the company. His medical experience includes key positions at Saint Michael’s Medical Center in Newark, NJ, The Mount Sinai Healthcare System and The Presbyterian Hospital (New York City and Lawrence Hospital in Bronxville, NY). His experience in managing all aspects of financial operations and strategic planning includes Revenue Enhancement programs, Accounts Receivable reduction programs, and System Conversion efforts. A Certified Public Accountant in New York State, he has also audited financial records for a public accounting firm as well as a Medicare Intermediary.

Maritza Cintron, CPC
Billing Operations

Maritza has over 20 years’ experience in every aspect of Medical Billing, with extra training in Accounts Receivable (A/R). Her interest in the field goes all the way back to high school where she worked as an intern for a medical billing company.

A Certified Professional Coder (CPC), she is dedicated to supporting and growing her team in both technical skills and “people” skills, creating a two-edged sword that can most effectively help Fellow Health Partners’ clients in the increasingly complex world of medical billing.

Fluently bilingual in Spanish and English, she says, “I joined Fellow Health Partners because of the ongoing Management training. It really helps me grow a wonderful team and provide superior service for all our clients.”

Kimberly Darling, CPC
Billing Operations

With more than 12 years’ experience in Medical Billing, Kimberly has worked in every aspect of the business, giving her an all-round view of the total billing process. She rounded out her view even further with billing experience in states as diverse as New York, Louisiana, and Georgia.

She believes that her team is the secret to outstanding customer service, because, as she says, “When they work together as a unit, teamwork makes the dream work!”. She adds, “I love the billing business because there is always something new to learn with regard to insurances and billing guidelines.  At Fellow Health Partners, they embrace these changes and give you the tools needed to perfect your skills.”

During her career, she has earned CBCS certification (Certified Billing and Coding Specialist) from the National Healthcareer Association as well as her CPC (Certified Professional Coder) from the AAPC (American Association of Professional Coders).

Erica Hammer
Billing Operations

Erica started work in the healthcare field over 20 years ago, gaining a deep understanding of the real world of practices, systems, technology, and training.

“I really got to see the world from the provider side”, she said, “because I was mainly training front and back office staff as well as doctors, while implementing practice management and EHR Systems in Doctors’ offices and clinics.” This gave her both empathy and insight when she moved into the billing side of the business.

Managing a dedicated and committed team, she believes they are the backbone of Fellow Health Partners’ success because they manage the smooth flow of information into, out of, and within the company’s billing headquarters. This includes the critical function of bank reconciliations.

Like many of Fellow Health Partners’ managers, she says that she was attracted to her job by the professional management and ongoing training provided to every member of the staff.

Jillian Martens, CPC
Billing Operations

During her 22 years in billing and coding, Jillian has worked in most aspects of medical practice, giving her a rounded view of the total Revenue Cycle Management process. She specialized mostly on Accounts Receivable.

When she managed a private physician’s offices, she developed a thorough understanding of the processes involved in maximizing reimbursement to the physician – from the time a patient calls for an appointment to the time their claim is billed.

She has also developed extensive experience in both physician billing (facility as well as ASC billing and coding) and commercial insurance as well as Medicare, No-fault, and Worker’s Comp.

A Certified Professional Coder (CPC), Jillian says, “I really enjoy the challenge of getting it right, particularly helping my team work ‘smarter, not harder’ so that we can hit our targets for exceptional turnaround time on claims processing.”

Cyrissa Phillips
Practice Analytics

After more than 20 years in the medical billing field, Cyrissa is still excited by the constantly changing field of health care, particularly the way that data and analytics can help both providers and facilities to grow their business. “Analytics are the future and will help our clients be even more successful”, she says.

She “worked my way up” from an entry level position through every aspect of billing, which provided the solid grounding necessary for her current management function at Fellow Health Partners.

Her focus is on constantly growing both her skill sets and those of her team. “I’m a strong believer in teamwork, in supporting each other to reach our shared goals”, she says. “It helps us to provide the best service to clients to make sure their accounts are handled in the most professional way.”

Claire Rocker
Billing Operations

When Claire joined Fellow Health Partners, she already had over 20 years’ experience in Medical Billing, including specialties such as OB GYN, Pediatrics, Orthopedics, and General Practice. During that time, she managed 3 billing companies.

Attracted by the professional management and ongoing training that is part of Fellow Health Partners core competency, she now focuses on EDI Credentialling and Onboarding, while drawing on her experience in multiple billing systems including EPIC, eClinical, NorthernHealth, Healthpac, Medical Manager and PHI.

With a strong dedication to the satisfaction of both clients and her team, she says, “Our job is to make it easier for clients, helping to make sure they have everything in place for a seamless billing experience.”