by Michael N. Brown In a significant move aimed at alleviating financial stress, major credit bureaus—Equifax, Experian, and TransUnion—recently announced that they will remove many unpaid medical debts from credit reports. However, this decision is not purely voluntary; it comes in response to congressional action aimed at reducing the financial burden of medical debt on…

by Michael N.Brown In the relentless pursuit of efficiency, insurance companies are embracing Artificial Intelligence (AI) and automation to process claims faster and reduce costs. However, this technological arms race has led to a significant downside: a dramatic increase in claim denials. Instead of improving access to care, these AI systems are driving up rejection…

In healthcare revenue cycle management (RCM), technology—especially automation and artificial intelligence (AI)—is celebrated for its ability to streamline processes, reduce errors, and enhance efficiency. While these tools are transformative, they are not a complete solution. A blend of technology and human expertise is essential to maximize reimbursements and operational success. Here’s why. The Limits of…