Author: fhpAdmin

Thought Leadership Healthquake™: How To Own Your Front Desk

By Michael N. Brown Summary: The Front Desk at a Medical Practice can add to the bottom line through improved patient satisfaction and by having staff rigorously follow billing protocols. The Healthquake explains how. For most physician practices, the front desk is the best chance to make a strong first and last impression on a…

Thought Leadership Healthquake™: Negotiating Better Contracts

by Michael N. Brown Summary: As medical costs continue to rise and insurers try to keep their profits up, it makes financial sense for physicians, group practices, and hospitals to fine-tune their tactics when negotiating with insurance providers. This fine-tuning includes evaluating goals before negotiating, deciding on priorities, considering all the stakeholders who will be…