Thought Leadership for the Healthcare Industry

Thought Leadership Healthquake™: How to Fix Habitual Problems

by Michael N. Brown Summary: “Good” habits (acceptable behaviors) can lead to a more productive medical practice while “bad” habits (unacceptable behaviors) can hurt everything from revenue to morale. Most people turn behavior into habit “subconsciously” and then don’t notice it anymore. Understanding how and why we create habits (good and bad), provides a path…

January 18, 2023
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Thought Leadership Healthquake™: Decoding the Revenue Cycle by Michael N. Brown

Summary: The revenue cycle in the health care industry is very complicated. The result is that medical professionals are often paid less than they are owed, patients are confused by their bills, and administrative costs in the industry are high. “Decoding” the revenue cycle shines light on key roadblocks and hot spots while providing some…

October 31, 2022
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Thought Leadership Healthquake™: How To Own Your Front Desk

By Michael N. Brown Summary: The Front Desk at a Medical Practice can add to the bottom line through improved patient satisfaction and by having staff rigorously follow billing protocols. The Healthquake explains how. For most physician practices, the front desk is the best chance to make a strong first and last impression on a…

October 11, 2022
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