It includes a number of audits, some of them basic yet still important – such as coding reviews to double check after procedures have been coded, whether by the doctor or even our own coding teams. After we welcome a new client, we check everything line by line for the first month, just to be sure.

And we continue to audit their coding using a proven formula for the lifetime of our engagement.

Another “hot spot” is Bank Account reconciliation where we do the often-time-consuming legwork to make sure that every dollar owed to a client ends up in their pocket.

There are so many places that money can be overlooked or misclassified, which is why our TruTest™ process is applied to Charge Reconciliation and Payer Policy Knowledge among others.

We even work with providers to educate them about the ways that different insurance companies pay or don’t pay so that they know the often intricate and deliberately confusing rules.